About
Highly analytical and results-driven Operations and Administrative Professional with a proven track record in optimizing administrative processes, managing complex stakeholder relationships, and enhancing operational efficiency across healthcare, public health, and consulting sectors. Adept at leveraging strong technical and problem-solving skills to drive impactful initiatives, streamline workflows, and ensure seamless service delivery. Committed to contributing to organizational success through meticulous record-keeping, effective communication, and strategic support.
Work
NEWDAY MEDICAL CENTER
|Provider Service Officer II
Akure, Ondo State, Nigeria
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Summary
Managed daily HMO administrative operations and stakeholder liaison, ensuring prompt service delivery and meticulous record-keeping within a healthcare setting.
Highlights
Streamlined daily administrative operations for the HMO unit, enhancing workflow efficiency and service delivery.
Facilitated effective communication and resolved critical issues between enrollees, HMOs, and hospital staff, significantly improving patient satisfaction.
Maintained comprehensive records for HMO enrollees and claims, ensuring data accuracy and compliance with administrative standards.
Managed and escalated all HMO-related correspondence, ensuring timely responses and resolution of critical inquiries.
MALARIA CONSORTIUM
|Distribution Hub Supervisor
Odigbo Local Government, Ondo State, Nigeria
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Summary
Supervised the efficient distribution of essential materials for a large-scale public health campaign, ensuring effective stakeholder engagement and seamless operations.
Highlights
Monitored and supervised the distribution and delivery of essential materials for the Long Lasting Insecticidal Net Campaign, optimizing logistical efficiency.
Collaborated effectively with cross-functional teams to ensure a seamless distribution process, contributing to campaign success.
Maintained clear and consistent communication with diverse stakeholders and beneficiaries, ensuring successful campaign outreach and engagement.
VISION-PLUS CONSULTANTS
|Operations Associate
Akure, Ondo State, Nigeria
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Summary
Provided critical technical and administrative support, managing client data and correspondence to ensure smooth departmental operations and client satisfaction.
Highlights
Delivered comprehensive technical and administrative support, enhancing departmental productivity and operational efficiency.
Collaborated closely with client management and customer support teams, contributing to enhanced client satisfaction and streamlined operational flow.
Managed and maintained a comprehensive client database, ensuring data accuracy and facilitating efficient, timely correspondence.
CATHOLIC RELIEF SERVICES
|Mobilization Facilitator
Idanre Local Government, Ondo State, Nigeria
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Summary
Facilitated community mobilization and stakeholder engagement for a public health campaign, developing strategies to achieve campaign objectives.
Highlights
Led house-to-house mobilization efforts for the Long Lasting Insecticidal Net Campaign, directly engaging community members and increasing participation.
Engaged and collaborated with diverse stakeholders to ensure effective service delivery and robust community participation.
Devised and implemented key strategies that significantly enhanced the execution and achievement of campaign goals and objectives.
FEDERAL POLYTECHNIC
|Administrative Assistant (NYSC)
Offa, Kwara State, Nigeria
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Summary
Managed document flow, conducted research, and provided comprehensive administrative assistance to support institutional operations and departmental initiatives.
Highlights
Prepared and managed a high volume of documents, including weekly reports, correspondence, and memos, for senior management.
Conducted thorough research, compiling findings to support various departmental initiatives and informed decision-making.
Provided research assistance on multiple projects, contributing to data collection and analysis.
Ensured accuracy and clarity by meticulously editing, proofreading, and reviewing official documents and reports.
Collaborated effectively with colleagues to maintain a smooth and cohesive administrative workflow.
CENTRE FOR RENEWABLE ENERGY & TECHNOLOGY, FEDERAL UNIVERSITY OF TECHNOLOGY
|Industrial Trainee
Akure, Ondo State, Nigeria
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Summary
Conducted extensive research and participated in field activities, gaining practical experience in renewable energy and technology.
Highlights
Carried out extensive research in renewable energy, contributing to ongoing projects and academic understanding.
Actively participated in various field activities, gaining practical experience in renewable energy applications and methodologies.
Education
Federal University of Technology, Akure (FUTA)
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M. Tech
Medical Microbiology
Grade: In view
Elizade University
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B.Sc (Hons)
Biotechnology
Grade: 2nd Class Upper Division
Languages
English
Fluent
Certificates
National Youth Service (NYSC) Discharge Certificate
Issued By
Government of Nigeria
Skills
Software & Tools
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook.
Communication & Collaboration
Verbal Communication, Written Communication, Professional Correspondence, Report Writing, Stakeholder Engagement, Teamwork, Collaboration, Interpersonal Skills.
Operations & Administration
Administrative Support, Operations Management, Process Improvement, Workflow Optimization, Record Keeping, Document Management, Data Management, Client Management, Customer Support, Logistics Management.
Analytical & Problem Solving
Analytical Thinking, Problem Solving, Data Analysis, Research, Critical Thinking.
Core Competencies
Multitasking, Time Management, Organizational Skills, Strategic Planning, Project Support, Public Health Awareness.
Interests
Community & Personal Development
Volunteering, Community Involvement, Reading, Researching, Writing.
Hobbies
Cooking.